Shipping Policy
Last updated: 2025
Thank you for shopping with Kurai Studio.
All products are made-to-order and fulfilled through our print-on-demand partner Qikink in India.
Order Processing
Since every product is printed after an order is placed, processing typically takes:
- 2–5 business days
This includes:
- Printing
- Quality checks
- Packaging
- Dispatch preparation
Processing times may be longer during:
- Festivals
- Sales periods
- High-volume order seasons
Shipping Time
Once dispatched, orders are usually delivered within:
- 4–8 business days
Delivery timelines may vary depending on:
- Customer location
- Courier availability
- Weather or operational delays
Remote areas may require additional delivery time.
Tracking Information
After your order is shipped, tracking details will be shared through email or SMS.
Customers can use the tracking information to monitor shipment progress.
Shipping Coverage
Currently, Kurai Studio ships only within India.
International shipping is not available at this time.
Address Accuracy
Customers are responsible for entering the correct shipping information during checkout.
Please ensure:
- Full address is accurate
- PIN code is correct
- Phone number is active and reachable
Kurai Studio is not responsible for delivery issues caused by incorrect customer details.
Delivery Delays
While we aim to deliver orders on time, delays may occasionally occur due to:
- Courier partner issues
- Festivals and holidays
- Weather conditions
- High order volumes
We appreciate your patience and understanding in such situations.
Damaged or Lost Packages
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with:
- Clear photos
- Unboxing video
- Order details
Thank you for supporting Kurai Studio.
Anime-inspired oversized streetwear made for the next generation.